If you have lost your User Name or Password, please submit your email address and they will be immediately emailed to you.
If your email address is not on file with your subscription, please contact us by e-mail. Sorry, this information cannot be given over the phone. If you feel your password has been compromised, you can change your password and certain other account information by clicking the “Update Profile” button after you log in. The button is on the top navigation bar.
This service is only available to Single User Subscriptions and Personal Accounts. If you have a multi-user subscription, please contact customer support at email@example.com or (800) 894-8418 8:30-5:00, M-F EST.